Tag: restaurant work

  • Is Customer Service Dead with Gen Z? — YR Media

    Is Customer Service Dead with Gen Z? — YR Media

    There has been speculation that customer service has taken a turn for the worse after the COVID-19 pandemic. A significant shift in motivation from customer service workers can be identified before and after the pandemic. Minimum wage employees were forced to deal with more than they signed up for, including enforcing virus safety regulations in…

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